Contact Us
We're here to help
Get in Touch
Have questions, feedback, or need support? We'd love to hear from you. Whether you're experiencing technical issues, have suggestions for improving KD GPT, or just want to share your experience, our team is ready to assist.
For all inquiries, please reach out to us at:
What to Include in Your Message
To help us assist you more effectively, please include:
- Subject: A clear subject line describing your inquiry (e.g., "Technical Issue", "Feature Request", "Billing Question")
- Details: A detailed description of your question, issue, or feedback
- Account Information: If relevant, include your account email or username (never include passwords)
- Screenshots: For technical issues, screenshots can be very helpful
- Browser/Device: If reporting a technical problem, let us know what browser and device you're using
Response Times
We strive to respond to all inquiries within 24-48 hours during business days. During weekends or holidays, response times may be slightly longer. For urgent technical issues affecting your ability to use the service, we'll prioritize your request and respond as quickly as possible.
Please note that while we aim to be as responsive as possible, response times may vary based on inquiry volume and complexity. We appreciate your patience and understanding.
Before You Contact Us
You might find answers to common questions more quickly by checking these resources:
- Help & FAQ - Answers to frequently asked questions about using KD GPT
- About KD GPT - Learn more about our service and features
- Blog - Tips, guides, and best practices for using AI effectively
- Terms of Service - Information about user agreements and policies
Feedback and Suggestions
We're constantly working to improve KD GPT and make it more useful for learners around the world. Your feedback is invaluable in helping us understand what's working well and what could be better. Whether you have ideas for new features, suggestions for improving existing functionality, or thoughts on how we can enhance your learning experience, we want to hear from you.
Every piece of feedback is carefully reviewed by our team. While we can't implement every suggestion, your input directly influences our product roadmap and helps us prioritize improvements that benefit the entire KD GPT community.
Partnership and Business Inquiries
For business partnerships, institutional licensing, API access, or other commercial inquiries, please email us at the address above with "Business Inquiry" in the subject line. We're interested in collaborations that align with our mission to make quality education accessible to everyone.
We look forward to hearing from you!